Hassan Khan
Bret Taylor, The former Salesforce co-CEO, has achieved another milestone with his latest venture, Sierra. The AI startup has secured $350 million in fresh funding, pushing its valuation to an impressive $10 billion. The round was led by Greenoaks Capital, reflecting strong investor confidence in Sierra’s vision.
Launched in 2024 with co-founder and ex-Google executive Clay Bavor, Sierra is transforming how businesses manage customer service. Its AI-powered agents are already trusted by well known companies such as SoFi, Ramp, and Brex, proving the product’s real world value.
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This latest funding brings Sierra’s total raised capital to $635 million, giving it a powerful runway to expand operations and push deeper into the competitive AI market. Alongside its funding success, Sierra is introducing the APX program, designed to prepare recent computer science graduates for careers in engineering and product management.
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Industry experts see Sierra’s rapid growth as a clear sign of how AI is reshaping enterprise solutions. With its strong leadership and financial backing, Sierra is positioning itself as one of the most influential players in AI-driven customer service.Â
As competition in the AI sector intensifies, Sierra’s combination of financial strength, high-profile customers, and a bold vision could make it one of the defining AI companies of this decade.
Summary
Former Salesforce co-CEO Bret Taylor’s AI startup Sierra has raised $350 million at a $10 billion valuation, led by Greenoaks Capital. Founded in 2024 with ex-Google exec Clay Bavor, Sierra builds AI-powered customer service agents and already counts SoFi, Ramp, and Brex among its clients. The company has raised $635 million in total and is also launching its APX Program to train recent computer science graduates in engineering and product roles.
