If you ask a question from people that what is the most important skill an office employee should have, there will be a wonderful range of answers you’ll get including decisiveness, financial acumen, charisma etc. But the actual answer might be disappointing for many because it’s the writing skill that is most required for becoming an efficient employee. This answer is disappointing as well as surprising for people we prize oral communication and consider it a key credential for leadership.
Whereas in this electronic age, the power of writing is something that is crucial for presenting a level of analysis that might be difficult to convey in oral form. A document is not only a background piece of a discussion, it actually shapes the decision-making process itself. This undervalued aspect of leadership development is often given less importance. This is the reason that sometimes even the leaders lag behind in this skill and fail to connect effectively with their company’s mission and visions.
Following are the few mistakes that are even committed by leaders,
They place the main point at the end:
This is something that confuses the team and makes them think you are afraid to come up straight with your decisions. So not place the main point at the end of your email. Telling the members of the division that have received poor marks right in the start clears away the confusion.
Including huge paragraphs:
Try to make your emails more readable by not including unending paragraphs. You can either break the paragraphs into smaller sections ranging 1-3 sentences or decide if every sentence, paragraph or every word should be included.
Capitalizing the wrong words:
The best way not to appear unfamiliar with writing etiquettes is to capitalize proper nouns and leaving job titles in the lower case unless they are preceded with someone’s name.
Respond to emails of people below you:
You might not consider it an obligation to respond to emails that are sent to you by your employees but that’s something that can fail your leadership. Give the employees the response which proves you value your employees’ time.
Do not appear unenthusiastic:
In an email tone can be sensed by everyone. Therefore use the words that are right and do not undermine your effectiveness. Do not appear unimpressed while writing back to the employees for their efforts.
Do not use passive voice too much:
The use of active voice makes you appear more confident and more authoritative therefore avoid using too much passive voice in your emails.
Via: Business Insider